Real person, one business day. Email is fastest.
Lost your Pro access?
This is the most common message we get, and it is always fixable. Pro access is stored in your
browser, so a new device, a new browser, or cleared browsing data can hide it. Nothing is lost.
Email us from the address you bought with, or send the Stripe receipt, and we will restore it.
Free, no time limit.
Restore my Pro access →
What else people write about
- Questions about Pro or pricing — what's included, whether it fits your
timeline.
- School, fleet, and group licenses — if you are training more than a
couple of pilots, ask us instead of buying seats one at a time.
- Insurance adjusters and CAT teams — see
the adjuster page first; if it doesn't answer your question,
write to us.
- Affiliate and partner inquiries.
- Corrections. If you think something on this site is wrong — a question, an
explanation, a regulation citation — tell us. We would rather fix it than defend it, and we
credit the people who catch things.
- Billing problems — duplicate charge, payment cleared but no access. See the
Refund Policy for what we fix.
⚠ What we can't help with
We cannot schedule, reschedule, or cancel your FAA knowledge test
— that is PSI, at
faa.psiexams.com.
We cannot look up your FAA Tracking Number or test result, and we cannot give legal advice about
a specific drone operation or waiver.
Who you're writing to
GetDroneReady is a HAPrawl Digital brand — 650 Ponce De Leon Ave Ste. 300 #1979, Atlanta, GA 30308. It is built and run
by a working property & casualty claims adjuster who uses Part 107 in the field — which is
why the adjuster material is on here at all.
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